Thank you for shopping at Khel Khilone. We strive to provide you with high-quality toys and excellent customer service. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

1.1 Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. You must initiate the return process within 3 days of receiving your order.

1.2 Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Personalized or customized items

1.3 Return Process

To initiate a return, please contact us at [khelkhilone90@gmail.com] with your order number and details about the product you would like to return. We will respond promptly with instructions on how to return the item.

2. Refunds

2.1 Processing Time

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2.2 Refund Options

If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [khelkhilone90@gmail.com]. We will arrange for a replacement or refund as appropriate.